Tailored Care Management
what is tailored care management?
Tailored Care Management is a North Carolina Medicaid service option. Care managers coordinate all aspects of a person’s healthcare needs to enhance their well-being and quality of life.
Individuals who opt for Tailored Care Management will be assigned a dedicated care manager. This Care manager, with the backing of a specialized team, collaborates with their physicians, links them to essential resources, and establishes a support network to achieve improved health and better quality of life outcomes.
InReach provides Tailored Care Management (TCM) in Cabarrus, Mecklenburg, and Union counties. Tailored Care Management provides Tailored Plan members (individuals with intellectual/developmental disabilities) with a Care Manager, a professional trained in assisting individuals with I/DD along with addressing physical health needs and unmet health-related resources. Members will receive integrated, whole-person care management from a dedicated Care Manager.
The Care Manager works directly with the member and his/her team of medical and clinical professionals and family/caregivers. The resources and support services the member needs are then identified and secured.
The overall goal of the Tailored Care Management model is improved health outcomes for Tailored Plan members.
Who Qualifies for Tailored Care Management?
There are eligibility guidelines for TCM. If you are interested in learning more and to find out if you qualify for this service, please contact Erica Massey at emassey@inreachnc.org.